RETURN PROCESS: To return items, please ensure your return is within the policy period and meets ALL return requirements. Email firstname.lastname@example.org to initiate return process.
-We’re glad to accept returns for any reason within 15 days of delivery provided items are in brand new and original condition described as below.
- New, unworn, unaltered, and unwashed with tags attached in original packaging. (Please be careful trying on clothing while wearing make up or where you place your clothes because of pet hairs - any items with make up stains, odor(fragrance), rips or animal hairs is not eligible for return).
If we receive a return and it has been used/damaged or does not meet the require listed above, we cannot accept your return. You can request to have it shipped back at your expense.
-Must be returned within 15 days of having received order (postmarked by 15th day)
-Your refund will be credited to the same form of payment used to make the purchase.
-Customers are responsible for return shipping costs.
-Original shipping cost is not refundable.
For your security, we recommend returning your purchase with an insured carrier and retain a receipt. shopvdlp is not responsible for items lost or damaged in transit.
-Refunds are processed within 2-3 business days after we receive your item(s) and will be credited back the same way payment was issued. Once your return has been processed, please allow an additional 5-10 days for your bank to post the refund to your account.
-Note: items listed as Final Sale, cannot be returned or exchanged.